Privacy Policy
5PM Tek LLC FL
Introduction
5PM Tek LLC FL reserves the right to modify these Terms at any time. The most current version supersedes all previous versions. We encourage you to review these Terms periodically. ("5PM Tek," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://5pmtek.com or any of our related domains, including our subdomains https://contact.5pmtek.com and https://quiz.5pmtek.com, or when you interact with our services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly:
- Full name, email address, phone number, and business name — collected through our contact forms and quiz
- Business website URL
- Responses to our D-Code Qualifier quiz — including business stage, online presence status, primary gaps, and timeline
- SMS and marketing consent preferences
Information collected automatically:
We may collect analytics data directly or through third-party tools to measure traffic and usage trends. This information includes pages visited, time on site, device type, and browser information. This data is collected in aggregate and cannot reasonably be used to identify any individual user. No personally identifiable information (PII) is collected automatically. PII is only collected when you willfully submit it through a form, quiz, or booking widget on our website.
Payment information:
Payment processing is handled securely by Stripe. 5PM Tek LLC FL does not store, access, or process your payment card details directly. All payment data is governed by Stripe's privacy policy and PCI DSS compliance standards.
2. How We Use Your Information
We use the information we collect to:
- Deliver the D-Code diagnosis and any services you have engaged us for
- Send appointment confirmations, project updates, and service-related communications
- Route and qualify leads through our internal CRM system
- Send occasional marketing communications if you have opted in
- Improve our website, quiz, and service experience
- Comply with legal obligations
3. Cookies And Analytics
When you visit our website, we may place one or more cookies — small text files — on your device. Cookies help us recognize your browser, improve navigation, and track interactions such as link clicks and page views.
We may use third-party analytics tools including Google Analytics to understand how visitors use our site. These tools collect information sent by your browser and help us improve the user experience over time. You may disable cookies through your browser settings, though some features of our website may not function correctly as a result.
4. SMS Communications
Consent
By providing your phone number and checking the SMS consent checkbox on any of our forms, you consent to receive text messages from 5PM Tek LLC FL in accordance with your selected preferences. Consent is not a condition of purchase or service.
Types of messages:
- Appointment confirmations and reminders
- Project status updates and service-related notifications
- Occasional promotional messages — no more than 2 to 3 per quarter, if you have opted in to marketing communications
Opt-Out
Reply STOP at any time to unsubscribe from SMS communications. Reply HELP for assistance or contact us at [email protected]
Frequency and Rates
Message frequency varies based on your preferences and interactions with our services. Standard message and data rates may apply.
Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who support our service delivery — such as our SMS provider Twilio — solely for the purpose of sending messages on our behalf. All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for any other purpose.
5. Information Sharing And Disclosure
We do not sell, rent, trade, or share your personally identifiable information with third parties for marketing purposes. We may share your information only in the following circumstances:
Service Providers
We work with trusted platforms including GoHighLevel (CRM), Stripe (payments), Mailgun (email delivery), Twilio (SMS), Netlify (website hosting), and Cloudflare (security and DNS). These providers access your data only as necessary to deliver services on our behalf and are bound by confidentiality obligations.
Legal Requirements
We may disclose your information to legal authorities if required by law, court order, or if we reasonably believe disclosure is necessary to protect our rights or the safety of others.
Fraud Prevention
If information is submitted with fraudulent intent, we reserve the right to share relevant information with law enforcement, investigators, or legal professionals as permitted by law.
We may use third-party analytics tools including Google Analytics to understand how visitors use our site. These tools collect information sent by your browser and help us improve the user experience over time. You may disable cookies through your browser settings, though some features of our website may not function correctly as a result.
6. Data Security
We implement industry-standard technical, physical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or destruction. These include encryption, secure storage, and access controls limiting data access to authorized personnel only.
Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, or comply with legal obligations. You may request deletion of your information at any time by contacting us at [email protected]
8. Use Of Non-Identifying Information
Any non-identifying information shared with us — including testimonials, feedback, project results, or correspondence — may be used for promotional purposes directly related to our services. No identifying information including photos, addresses, phone numbers, or full names will be used publicly without your express written permission.
You may request that no information be used for promotional purposes by notifying us in writing at [email protected]
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
- Withdraw SMS consent by replying STOP
To exercise any of these rights, contact us at [email protected]
10. Children
Our services are intended for individuals 18 years of age and older. We do not knowingly collect information from anyone under 18. If we become aware that a minor has submitted information, we will delete it immediately.
11. International Users
Our services are intended for users within the United States. If you access our website from outside the U.S., you are responsible for complying with your local privacy laws and regulations.
12. Change To This Policy
We reserve the right to update this Privacy Policy at any time. The most current version will be posted at https://5pmtek.com/privacy. We encourage you to review this policy periodically.
13. Contact
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +1 754-290-2777
Last Updated: July 2026